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Description

Foresite delivers a range of managed security, and cyber consulting & compliance solutions through strategic channel partnerships serving more than 300 customers globally.
These unique and flexible solutions offer businesses innovative ways to address the liabilities of today’s complex security and compliance requirements. Our professionals, long experienced and highly knowledgeable in IT management and security, apply their expertise to providing superior product performance and unparalleled customer service through Foresite’s proprietary ProVision platform.
Successful candidates will have 2-5 years’ hands-on technical experience in Check Point, Cisco ASA & FirePower.


Responsibilities

  • Responsibilities:
  • • Troubleshoot, diagnose, and solve customer issues
  • • Implement change requests for managed security customers, providing 2nd & 3rd level troubleshooting support
  • • Point of technical escalation for our SOC Analysts
  • • Effective and prompt communications with clients and internal staff/management
  • • Technical mentorship for security analyst team
  • • Generate and maintain operational process and training documentation
  • • Provide input to constantly improve our products and services to add value for our customers
  • and shareholders
  • • Handle any additional maintenance and/or service related activities as they arise
  • • Obtain and/or maintain up to date certifications for all products supported
  • • Analysis, recommendation and implementation of new technologies
  • • Other Duties as assigned
  • • Participate in company compliance initiatives relevant to ISO, NIST, and PCI etc.

Details

  • Travel No travel
  • Incentives Not provided
  • Clearance & Citizenship No requirements
  • Remote Work No remote work
  • Education Associates Degree
  • Salary Range Not provided

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  • 3.0

    Overall Rating - OK


  • Culture and Values 1.0
  • Work/Life Balance 2.0
  • Senior Management 2.0
  • Comp and Benefits 5.0
  • Career Opportunities 2.0