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  • Security Consultant

    ZeroFOX

    As a ZeroFOX Security Consultant, you will be joining a team of highly skilled individuals working at the intersection of social media and cyber security. This position focuses on assuring customer success by providing platform optimization, customer training, platform implementation services, and advisory services.

Description

As a ZeroFOX Security Consultant, you will be joining a team of highly skilled individuals working at the intersection of social media and cyber security. This position focuses on assuring customer success by providing platform optimization, customer training, platform implementation services, and advisory services. In this role, you will focus on working with our partners, mid-market customers and enterprise customers to deliver services both remotely via web and locally onsite depending on the scope of the engagement.


Responsibilities

  • Consistently deliver successful engagements which result in an informed customer that understands the benefits and value of the ZeroFOX Platform, has an optimized implementation tailored to their specific business needs and has been successfully transitioned from sales to our managed services and customer operations teams
  • Work with sales and the customer to define individual customer requirements, engagement schedules and service execution milestones
  • Build strong relationships with customers, partners, and team members
  • Provide regular updates to both customers and ZeroFOX Leadership on project progress
  • Provide remote or onsite training covering the ZeroFOX platform and threat analysis
  • Deliver onboarding/implementation services and provide a smooth project transition to our Managed Services and Customer Operations teams
  • Script/tailor platform optimizations based on client requirements
  • Assist the Sr. Dir of Professional Services in defining and/or enhancing service and methodologies based on lessons learned and feedback from customers
  • Leverage knowledge from multiple domains to provide customers with comprehensive solutions

Details

  • Travel Up to 50%
  • Incentives Stock options
  • Clearance & Citizenship U.S. Citizenship
  • Remote Work Remote occasional
  • Education No requirements
  • Salary Range Not provided

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Company Ratings powered by

  • 3.6

    Overall Rating - Satisfied


  • Culture and Values 3.6
  • Work/Life Balance 3.2
  • Senior Management 2.9
  • Comp and Benefits 3.1
  • Career Opportunities 3.3

NinjaJobs by the Numbers - Q2-17