Security Consultant - ZeroFOX Baltimore, MD, United States Bookmark Share Print 665 4 10

Listing Description

As a ZeroFOX Security Consultant, you will be joining a team of highly skilled individuals working at the intersection of social media and cyber security. This position focuses on assuring customer success by providing platform optimization, customer training, platform implementation services, and advisory services. In this role, you will focus on working with our partners, mid-market customers and enterprise customers to deliver services both remotely via web and locally onsite depending on the scope of the engagement.Consistently deliver successful engagements which result in an informed customer that understands the benefits and value of the ZeroFOX Platform, has an optimized implementation tailored to their specific business needs and has been successfully transitioned from sales to our managed services and customer operations teams

Work with sales and the customer to define individual customer requirements, engagement schedules and service execution milestones

Build strong relationships with customers, partners, and team members

Provide regular updates to both customers and ZeroFOX Leadership on project progress

Provide remote or onsite training covering the ZeroFOX platform and threat analysis

Deliver onboarding/implementation services and provide a smooth project transition to our Managed Services and Customer Operations teams

Script/tailor platform optimizations based on client requirements

Assist the Sr. Dir of Professional Services in defining and/or enhancing service and methodologies based on lessons learned and feedback from customers

Leverage knowledge from multiple domains to provide customers with comprehensive solutions