Listing Description
About this role:
In a virtual environment intended to support curriculum-related questions, "Learning Assistants" play an integral role in building trust and executing engagement with students to "assist" their "learning" experience. Learning Assistants have an opportunity to play a more virtual-friendly role that directly relates to the Bootcamp journey and adds meaning to our pedagogy of learning in a virtual capacity.
Skills & Requirements:
- Excellent written and verbal communication skills.
- Excellent organizational skills.
- Ability to self-manage daily remote work.
- A thorough, detail-oriented work style.
- Proficiency with software engineering tools.
- Ability to attend and contribute to virtual meetings.
- Ability to analyze complex technical information.
- Ability to diagnose and troubleshoot complex, technical problems quickly and efficiently.
- A logical, analytical, and creative approach to problem-solving
- Have a patient and positive attitude.
- Able to infuse empathy, support, encouragement, and fun into the learning environment.
- Minimum of 6 months of work experience or graduation from a Bootcamp style program.
- As listed below, experience with specific technologies for your program of application.
What You Will Do:
- Prepare and stay updated with specific curriculum and core concepts of your assigned support program.
- Contribute to team-wide support goals by meeting and exceeding personal key performance indicator goals.
- Provide world-class student support while adhering to our support model to solve and respond to curriculum-based technical questions.
- Craft easy-to-understand responses that guide students to discover the answer to their questions.
- Attend and contribute to daily meetings at the start and end of every shift.
- Contribute to a culture of trust by adhering to all operational and system procedures.
- Collaborate with other team members to troubleshoot, support, or redirect students' questions.
- Attend training and development sessions as determined by management..
- Infuse empathy, support, encouragement, and fun into the students' learning progression.
- Be available to work days, nights, or weekends and holidays as necessary.
Logistics:
- This is a remote, part-time position (W2-based employment). You may work from anywhere!
- A laptop, camera, microphone/headset, and reliable high-speed internet access are required.
- Personalized scheduling! While shift start and end times are predetermined, you choose the days and shifts you'd like to work!
- Hourly employees with 2u/EdX are limited to a maximum of 29 hours worked per week.
Learning Assistant Scheduling:
Learning Assistants will work on a predefined, personalized shift schedule each week. Based on availability, Learning Assistants may choose any combination of days and shift hours.
Learning Assistants must commit to working a minimum of 8 hours each week. (To best meet the needs of our learners, shift start and end times cannot be modified.)
Shift Start and End Times:
- 12a - 5a ET - 5 Hours
- 5a - 10a ET - 5 Hours
- 10a - 6p ET - 8 Hours
- 6p - 10p ET - 4 Hours
- 8p - 12a ET - 4 Hours
Other Perks:
- Maintain your current career while teaching
- Hone your own skills by teaching and mentoring others
- Expand your network by joining the thousands of industry professionals who make up our Instructional Staff
- Experience the gratitude and fulfillment that comes along with teaching and giving back to the tech community
- Management Skills development
- Conflict resolution development
- Coaching and mentoring
Our Learning Assistants support students enrolled in University Bootcamps across the globe in the following areas:
- Cyber Security
- Networking with packet analysis, wireshark, router and switch configuration
- Systems with Windows and Linux
- Cybersecurity with secure network design and architecture, vulnerability assessment, and cryptography
- Ethical Hack and Penetration with Kali Linux, Metasploit, or Burp Suite
- Programming and Scripting with Python Program and Bash Scripting
Hourly salary only: The anticipated hourly salary for this role is $20hr. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.
Listing Details
- Citizenship: Not Provided
- Incentives: Not Provided
- Education: Not Provided
- Travel: Not Provided
- Telework: Not Provided