Listing Description

Summary:

Don’t miss this great opportunity to join a progressive, energetic, and growing business.  This is your opportunity to join NISC and enjoy a fast paced, exciting career. 

NISC’s Hosted Services division is currently seeking top talent to help support and administer their network infrastructure.  As a member of the Hosted Services team, you will be a part of a high performing team focused on high availability, design, and ongoing operations for the services we provide to our members.  We seek individuals with a passion to learn new technologies while delivering excellent customer service to our members 

Essential Duties:

• Monitor and maintain KPI dashboards for reporting on networking and application response time Service Level Agreements (SLA).


• Support low latency networking infrastructure and distributed systems architecture.


• Perform maintenance of hybrid cloud network topology.


• Perform maintenance of containerized network topologies.


• Provide maintenance and troubleshoot advanced internet related connectivity issues.


• Maintain and review vulnerability scans for network components according to vulnerability management policy.


• Review/Audit of network security policies to help minimize vulnerabilities and attack vectors.


• Assist in network component patching that adheres to the Vulnerability management policy.


• Maintain and contribute to our knowledge base, documentation, and SOPs.


• Assist in compliance audits.


• Ensure public cloud cost control measures are being followed cross team.


• Participate in on-call support rotation on evenings and weekends. Perform occasional after-hours maintenance tasks.


• May be requested to mentor other team members.


• Commitment to NISC’s Statement of Shared Values.


• Other duties as assigned.

Knowledge, Skills & Abilities Preferred:

• Advanced level Knowledge of Networking Services/Protocols: TCP/IP, UDP, DNS, ARP, NTP, SMTP, OSPF, BGP, VRRP, IPSEC tunnels, SNMP.


• Experience with the following vendors is a plus: Palo Alto Networks, SonicWALL, Extreme Networks, Arista Networks, Trustgrid. 


• 1+ years of related experience preferred.


• Moderate level knowledge of Linux operating systems.


• Moderate level knowledge of scalable networking design including high availability, redundancy, failover and load balancing at the inter and intra datacenter level.


• Working level Knowledge of containers, Docker, and Kubernetes network architecture.


• Moderate level understanding of hybrid cloud and public cloud network topologies as well as AWS.


• Moderate level Knowledge of firewall policy configuration and VPN termination.


• Moderate level knowledge of how hosted applications use industry security and DDOS protections.


• Basic verbal and written communication skills.


• Basic telephone/email etiquette and an ability to deal effectively with internal or external customers.


• Excellent ability to demonstrate initiative and accountability.


• Excellent research and problem-solving skills.


• Possess a strong attention to detail.


• Moderate level ability to organize and prioritize.


• Ability to travel as often as necessary to meet the goals and objectives of the position.

NISC’s Shared Values & Competencies:

• Integrity – We are committed to doing the right thing – always.


• Relationships – We are committed to building and preserving lasting relationships.


• Innovation – We promote the spirit of creativity and champion new ideas.


• Teamwork – We exemplify the cooperative spirit by working together.


• Empowerment – We believe individuals have the power to make a difference.


• Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization.

Education Preferred:

Bachelor’s Degree in Cybersecurity, Networking, Computer Information Systems, a business-related field or equivalent experience. 

Other Qualifications/Certifications Preferred:

Certification in Amazon Web Services (AWS) or other public cloud technology.

Industry recognized certification are a plus. 

Minimum Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate.  Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

Disclaimer:

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.