Listing Description

IT & Security Engineer

Location: Reston VA (Onsite - Full Time). 

Responsibilities: 

• Deliver professional all tiers of global technical support to employees and the company’s systems (on-prem and cloud)


• Point of contact for Americas technical issues escalations (hardware, software, permissions, integrations, networking, etc…)


• Maintain and enhance the company’s IdP (Okta) in collaboration with the team


• Assist with new employees' on-boarding setup, orientation, and overall employees lifecycle process to support company’s scale


• Coordinate assets management flow and procedures with the team (asset management, MDMs and others)


• Assess vendor’s solutions, coordinate security review and oversee implementation


• Create and improve technical documentation, training materials, how-to articles to streamline the support process


• Identify, automate and document solutions to common issues


• Collaborate in the implementation of security best-practice permissions model (role-based access)


• Collaborate with the company’s teams or departments to understand, research, and resolve problems


• Responsible for America's IT & Security equipment logistics


• Work with vendors and suppliers of physical and virtual assets


• Work as per IT & Security processes and KPI’s

Minimum Requirement: 

• 4 years of experience with IT technical support for systems and employees


• 2+ years experience with solving hardware, software, permissions and network issues


• 2+ years experience with systems administration (Okta, Google Workspace, and Office 365, MDMs)


• CCNA or equivalent level of experience of networking knowledge


• Security-first state of mind

• Excellent troubleshooting skills

• Excellent communication and documentation capabilities


• Team player state of mind, caring about the impact of the infrastructure on its users


• Must be a U.S. Citizen. 

Preferred Skills: 

• Excellent and proven serviceability skills


• Excellent verbal and written communication and interpersonal skills


• Ability to prioritize tasks and delegate them when appropriate


• Strong analytical and problem-solving skills, ability to troubleshoot issues and summarize


• Ability to be patient with non-technical users and simplify processes and procedures

• Very high motivation and willingness to continuously learn


• High level of independence and time management skills

Salary Range: $85,000 -$115,000.00

What we offer:

We offer comprehensive health benefits, flexible time off, an inclusive and balanced workplace, and an environment where you can grow, be an impact player, and thrive!

We value diversity and freethinkers and are proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization to work in the United States.

About Armis:
Armis is the leading agentless, enterprise-class device security platform, designed to protect organizations from cyberthreats created by the onslaught of unmanaged and IoT devices. Fortune 1000 companies trust our real-time and continuous protection to see and control all managed, unmanaged, un-agentable and IoT devices – from traditional devices like laptops and smartphones to new smart devices like smart TVs, webcams, printers, HVAC systems, industrial control systems and PLCs, medical devices and more. Armis provides passive and unparalleled asset inventory, risk management, and detection & response. Armis has the world’s largest Device Knowledgebase, tracking over 280M devices, tracking device behavior, connections, and history. Armis is a privately held company and headquartered in Palo Alto, California.