Listing Description

Sr. Mgr., Global Security Operations Crisis and Resiliency 

About Us

At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own. 

About the Opportunity

As a Senior Manager, Crisis Management and Resiliency you’ll be responsible for maintaining global situational awareness of potential and developing risks capable of impacting the personnel and assets of WeWork.  This position will develop and lead the crisis and business continuity components within the Global Security & Resiliency department providing accurate, relevant, and timely crisis response, risk assessment and business continuity programming  in support of business operations and enterprise risk. The Senior Manager will be responsible for the development of relevant planning, training and execution of products that drive decision-making at higher levels. Core Duties:

• Design, create and manage crisis management capability at the territory and enterprise level that supports field security leaders, operations leaders and cross functional partners. 

• Serve as Crisis team leader for enterprise level incidents and as needed support of territory level events.

• Create and manage documentation of crisis plans, action plans and after action reporting with an eye toward continual improvement.

• Provide regional security, operation and community personnel with crisis and resiliency support on high impact incidents up to and including mitigations planning, communication recommendations, information gathering and impact analysis.

• Develop and manage enterprise level business continuity (resiliency) plans through internal and external partners to include: annual risk assessment, standing contingency planning and C Suite level reporting on risk.

• Serve as administrator of all published crisis and business continuity (resiliency) documents providing regular updates and cataloging

• Build and manage crisis and business continuity (resiliency) training programs for all levels of the organization with a focus on standardization in response and scalability.

• Serve as chief counsel to the Vice President of Global Security and Resiliency on all matters pertaining to crisis and resiliency. 

About You

• A Bachelor's  Degree in intelligence studies, international relations, political science, criminology, area studies, or similar field is strongly preferred.

• CBCP, CPP and/or PSP certifications preferred.

• Minimum 4  years experience in a position as a crisis and/or business continuity manager with experience working across all levels of a global organization.

• 2+ years of experience in advising senior management. 

• Proven track record of developing and implementing  policies and procedures

• Possess strong verbal and written communication skills, and the ability to articulate strategies and solutions to all levels of leadership.

• Demonstrated ability to lead and professionally influence partners and peers.

• Will be customer service-centric.

• Be an innovative,creative, curious and flexible security professional by nature.

• Demonstrate a high-level of attention to detail.

• Demonstrate sound judgment and decision-making.

• Be able to multitask across multiple platforms, departments, time zones, and cultures when necessary.

Life at WeWork

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated. 

WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.  As part of our commitment to health and safety, WeWork -- like a growing number of employers -- is requiring all U.S. employees to be fully vaccinated for COVID-19 as a condition of employment, to the extent permitted by applicable law and absent a legal exception for reasonable accommodation.  We provide unvaccinated new hires a 45-day grace period after their start date to get fully vaccinated or, if eligible, obtain a reasonable accommodation (unless a sooner deadline is required under applicable law).  If you believe that a legal exception may apply to you, please still apply for any role(s) you are interested in and, if you are hired, you will receive instructions on how to request a reasonable accommodation after your start date.  Please note that roles that require in-person work -- currently, within our Community (excluding Member Experience), Facilities Management (including Security), Sales (excluding Sales Ops), and Member Technology teams -- will not be eligible for work-from-home as an accommodation because it poses an undue hardship on our business.