Security Operations Centre (SOC) Operator - EUSPA - European Union Agency for the Space Programme Saint-Germain-en-Laye, France Bookmark Share Print 64 0 0

Listing Description

ABOUT US

The European Union Agency for the Space Programme (EUSPA) provides safe and secure European satellite navigation services, advances the commercialization of Galileo, the European Geostationary Navigation Overlay Service (EGNOS), and Copernicus data and services, engages in secure SATCOM (GOVSATCOM & IRIS2), and operates the Space Surveillance and Tracking (SST) Front Desk. Through these projects, EUSPA enhances European autonomy in space technologies, fosters innovation and creativity, supports European transport net and agriculture, all while contributing to the economic growth and health of the European Union.

EUSPA offers a diverse multicultural workplace that welcomes all applicants without distinction on any grounds of gender, race, ethnic or social origin, nationality, religion or belief, political or any other opinion, birth, gender identity, disability, age, sexual orientation, marital status or other family situation. EUSPA wishes to employ competent talents and be representative of the diversity of the EU citizens and is committed to provide the best working conditions and benefits to its staff. For more information on the EUSPA and the EU Space Programme, click here.

The Security Operations and Monitoring Department (SOM) undertakes security operations (incl. security monitoring and cyber-defence by the EU Space Security Operations Centre and Public Regulated Services (PRS)) and monitoring (incl. performance assessment) of all ground and space elements of the Union Space Programme component. It will ensure the readiness of the corresponding operational teams and infrastructure through the continuous operations of the Galileo Security Monitoring Centre (GSMC) and the Galileo Reference Centre (GRC) facilities, with the support of teams from other departments, to ensure the daily effective implementation of the Security Operations and Monitoring functions.

The job holder is expected to relocate to Saint-Germain-en-Laye, one of the more affluent suburbs of Paris. However, frequent missions and possible temporary detachment to GSMC Backup site (Madrid, Spain) or GRC (Noordwijk, The Netherlands), and occasional travel to Brussels (Belgium) and Prague (Czech Republic) and other locations are foreseen for this post.

WHAT YOU CAN EXPECT DO DO

We are looking for a Security Operations Centre (SOC) Operator, who will work in a 24/7 shift duty roster to primarily ensure the duties in line with the Council decision (CFSP) 2021/6985 for:

• Security monitoring and detection in the Security Operations Centre (SOC) of the GSMC (Level 1 security analyst);
• Security incident response in the Security Operations Centre (SOC) of the GSMC (Level 2 security analyst);

In addition, the job holder will also contribute to ensuring the provision of governmental services (including PRS).

The successful candidate will be required to undergo training and certification for their operational role and to maintain their technical competencies and certification (internal and external) as part of the ongoing duties.

The job holder will be entrusted with the following main tasks and responsibilities:

• Monitor the security and system status of the Components of the Union Space Programme included in the GSMC SOC perimeter (primarily for Level 1 security analysts), handle incidents and security alerts, operate the GSMC Ticketing System to log and trace the full incident handling process, in line with the operational procedure (primarily for Level 2 security analysts);
• Contribute to official recommendations provided to the EU decision-making bodies on the continuity of services, including actions required to maintain it, supporting the Crisis Management and implementing the instructions issued by the relevant authorities;
• Participate and contribute to the review and update of incident handling, lessons learnt, continuous improvement and risk and vulnerability management;
• Contribute to ensuring the timely execution of Governmental services procedures, delivery of access and deconfliction management (PRS being currently the main service to be provided), and supervision of the health status of Galileo system PRS Signal in Space;
• Investigate any degradation of the SOC and governmental services and process the system anomalies and notifications to Competent PRS Authorities when required;
• Support the improvement and evolution of the Security Operation Centre, PRS access and Council Decision 698’s operational procedures development;
• Support the validation of the new releases of operational equipment and new service milestones;
• Liaise with other EUSPA departments, notably in the area of Administration, to ensure the execution of related corporate tasks, such as planning, reporting, administration, financial & budget management, risk management, when needed.

The job holder will be required to work on systems deployed at GSMC as part of a 24/7 shift working and stand-by duty roster in line with EUSPA’s applicable rules.

Prior to certification and shift operations, the role will be primarily a normal ‘day-time’ job contributing to the development of operations.

WHAT WE ARE LOOKING FOR

• Previous experience in IT or Cyber Security in one of the following domains:
  • Incident Handling in a Security Operations Centre (SOC) or similar environment using security technologies such as SIEMs, XDRs or SOAR;
  • Other cyber defence areas, including vulnerability management and cyber risk management;
  • System administration, network management and operations of IT systems;
• Experience in working on 24/7 shifts or on-call/stand-by;
• Previous experience in working with classified information and preferably holding Personnel Security Clearance at or above EU SECRET level or equivalent;
• Experience in financial, procurement and contract management will be considered as an advantage;
• Excellent command of both written and spoken English;

As well as

• Motivation for the post;
• Effective communication;
• Transversal collaboration and working in teams;
• Customer focus and service orientation, including ability to interact with stakeholders;
• Ability to deliver accurate work under pressure, organise workload and prioritise tasks.

WHAT WE OFFER

We are committed to supporting your onboarding and continuous development and providing benefits that matter to you.

We offer a generous overall remuneration package that comprises of competitive salary, family allowances and tuition fees for nurseries and educational facilities for your children, 24/7 worldwide health and dental insurance, minimum of 24 days annual leave (with additional days depending on grade and age) plus 16 days public holidays, and a very competitive pension entitlement after 10 years of service with EU.

At EUSPA, we offer wide range of training courses aimed at developing your skills and keeping them abreast with the latest developments in the field. Additionally, we provide training in transversal skills such as leadership and strategic management, diversity and inclusion, ethics, resilience, languages and many more.

We realise the importance of work/life balance and maintaining balance between the advantages of working from home and the need for regular face-to-face contact in the office to build both working and social relationships. Therefore, following relocation, we offer flexible working time and telework options under certain conditions. On top of regular leave days we offer special leave for those exceptional events (such as maternity/paternity leave, adoption or birth, parental or family leave, as well as moving home, elections etc.)

Important information to candidates considering to apply:

• Deadline for applications is 12 March 2025 at 11:59 AM (CET)
• Place of employment: Saint-Germain-en-Laye (France).
• This vacancy is only open to nationals of the Member States of the European Union, Iceland or Norway

For more information about the eligibility/selection criteria and how to apply - please visit our career opportunities: https://www.euspa.europa.eu/about/careers-euspa