Listing Description

See yourself at Twilio

Join the team as our next Regional Corporate Security Manager, NAMER, 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to lead a high impact security operations team focused on protecting Twilio personnel, corporate sites and assets in the NAMER region. As part of the Corporate Security Operations team, you will manage the strategy, development, and implementation of physical security operational programs, technology and personnel. This position will be based remotely in the United States and will report to Twilio’s Senior Manager of Global Corporate Security Operations.

The Corporate Security Operations team is vital to the Twilio security and safety program.  We work closely with every Twilion in every location to ensure a safe work environment and a prepared workforce. The goal is to create and scale consistency across corporate security programs that deliver effective and innovative solutions to minimize risk to our rapidly growing business. They also have:

Responsibilities

In this role, you’ll:

• Manage overall corporate security programs to protect Twilio staff and corporate workplaces in the AMERICAs region 


• Oversee all physical security leads based regionally, and physical security operations for all corporate facilities, including the management of contracted security providers, alignment of physical security strategies customized by location, management of incidents, and mitigation of potential threats


• Collaborate with cross functional managers to develop and implement facility security best practices and coordinate, plan, and communicate with partners to proactively identify, mitigate, and manage risks to corporate facilities


• Collaborate with the Twilio Corporate Security Technology team to advise on requirements for and implementation of physical and technical security systems at corporate locations


• Develop and conduct security education for employees and contract security


• Provide support, mentoring, and leadership of regionally-based team members


• Strengthen external partnerships with local and state law enforcement, federal agencies, third party vendors and community organizations

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor’s degree (advanced degree preferred) in business, security, or a related field and/or 8yrs+ of experience with increasing scope, responsibility, and complexity at a multinational company (combined public/private sector experience considered) 


• Experience leading security logistics for large scale events


• Ability to identify, analyze, and explain the present or future needs for proposed security initiatives to senior management


• Comfortable leading large cross functional initiatives, and collaborating with management from Legal, HR, Facilities, Safety and IT


• General understanding of security systems technology and their capabilities


• Experience conducting risk and vulnerability assessments and operational security design/planning


• Willing and able to travel to any of the Twilio facilities sites and work flexible off-hours and weekends as required.

Desired:

• Experience in Law Enforcement, Military, or Corporate Security


• PSP, PSC, or other physical security certifications

Location 

This role will be remote, and based in the USA.

Approximately 10% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

(Location dependent information)

Colorado applicants: 

• The estimated pay range for this role, based in Colorado, is $99,360 - $124,200.


• Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.