Security Agent - Fanatics Maryland - DC Metro Area Bookmark Share Print 206 0 0

Listing Description

Company Overview
 
Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. 
 
As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.
 

As a Security Agent at Fanatics Betting & Gaming, you will be responsible for ensuring safety of all guests and employees at Fanatics Sportsbook Locations as well as be the first point of contact with all spatrons. Reporting into the General Manager or other member of leadership of the property, you will play an integral role on the Retail Operations Team.

Responsibilities
  • Compose accident or incident reports in a clear and concise manner
  • Monitor critical application functions and infrastructure components via the provided monitoring tools; identifying, analyzing, logging and escalating all alerts as necessary
  • Ensure the safety of all team members and guests Observe the operation for irregular activities such as theft, responsible gaming issues such as underage gambling and intoxicated patrons
  • Maintain a daily shift log 
  • Check equipment for functionality and report / follow-up on any adjustments needed 
  • Understand all gaming procedures 
  • Maintain familiarity with the rules and regulations and internal controls of the state gaming operator of the location

  • Experience and Skills
  • Minimum 2 years of experience in high end customer service field preferred
  • Strong interpersonal and communication skills, ability to build relationships 
  • Excellent verbal and written communication skills and exceptional attention to detail
  • Must be able to work non-traditional hours, including nights, weekends and holidays
  • Appetite to deliver service levels above and beyond expectations
  • Knowledge in the security industry with some gaming experience preferred
  • Must be able to obtain and maintain any and all state licensing
  • Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address (this includes @betfanatics.com).  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

    Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

    Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

    NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA


    Listing Details

    • Citizenship: Not Provided
    • Incentives: Not Provided

     

    • Education: Not Provided
    • Travel: Not Provided
    • Telework: Not Provided



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