Listing Description
Qualifications
o 2+ years of experience working in a support role
o 2+ years of Office 365 support and deployment experience
o General TCP/IP networking knowledge◦IP Addresses, Masks, Default Gateway, DNS, Subnetting, Knowledge of common assigned ports
o Resourcefulness, can pull together the right cross-functional teams to get an issue resolved
o Self-motivator that thrives providing users with world-class support and can manage a set of competing priorities
o Experience configuring email and authentication (SMTP, SPF, DKIM, DMARC, DNS)
o Working knowledge of an email security provider, preferably ProofPoint
o Strong knowledge of current cyber security threats and techniques, as well as a dedicated and self-driven desire to research current cyber security products.
o Excellent oral and written communications skills.
Additional Secondary Duties
o Backup for network or endpoint DLP solutions
o Backup for Web Secure Gateway solution
If you are interested in the position, please apply to the position online: https://regions.wd5.myworkdayjobs.com/Regions_Careers/job/Atlanta-GA---Regions-Plaza-Office/Data-Protection---Email-Security-Engineer_R35413
EEO/AA/Minorities/Females/Disabled/VeteransProvide technical assistance, solution design, and hands on development support for security controls for an email security program
Act as the primary point of contact for internal support escalations concerning outbound email quarantine.
Work directly with the vendor support team for any platform or service related issues
Act as the point of contact for any external mail routing and delivery issues with DLP.
Support and assist the SOC and CIRT with security incidents and to design new policies to identify and mitigate risk
Perform other duties and/or special projects as assigned
Support various teams in understanding incident impacting email, and offering guidance
Must be willing to work after-hours and weekends when technical issues arise which require immediate resolution.
Listing Details
- Citizenship: No Requirements
- Incentives: Not Provided
- Education: No Requirements
- Travel: No Travel
- Telework: Full Telecommute