DHS Cybersecurity Service (DHS-CS) uses a multi-phase assessment process to qualify applicants seeking employment through the DHS-CS. Given the ever-advancing nature of cybersecurity and the ongoing need for cybersecurity talent, DHS-CS uses "Talent Pools" to pull qualified applicants (i.e., individuals who have successfully completed the multi-phase assessment process for their capability and career track/level) for consideration for these jobs.

This announcement is being used to fill the Secure Network Operations Talent Pool. By applying to this job announcement, you are opting to be part of the DHS-CS Talent Pool for ongoing consideration for employment for relevant open jobs and will remain eligible for consideration for up to one year from the date of completion.

There are a variety of Secure Network Operations opportunities across the Department, including supporting several specialized programs at the DHS Office of Strategy, Policy, and Plans (PLCY), the Cybersecurity and Infrastructure Security Agency (CISA), DHS Office of the Chief Information Officer (OCIO), and the Federal Emergency Management Agency (FEMA).

Depending on your career level and role, DHS Cybersecurity Service employees in the Technical Career Track, with a technical capability in Secure Network Operations, will generally apply their expertise to perform a range of tasks, including:

• Developing and implementing best practices, security guidance and documentation to ensure compliance with DHS or Component information systems (IS) and network policies.
• Scanning computer networks that DHS or Components rely on to access, share, and store information, diagnosing network connectivity issues or addressing network vulnerabilities.
• Installing and maintaining network infrastructure device operating system software (e.g., Windows, Linux, iPhone Operating System [IOS], firmware).
• Supporting the implementation of DHS Headquarter (HQ) or Component information security programs, policies, procedures, and tools to optimize asset security and advise on network operations efforts.
• Assessing effectiveness of security controls through testing and maintaining network infrastructures including software and hardware devices.
• Actively monitoring computer network, desktop, mobile, and mainframe operating systems and their applications to include network capacity and performance.
• Engaging with system and network administrators to manage the operation, administration, and maintenance of networks, telecommunication systems, linked systems, and peripherals.
• Assessing the configuration and optimization of network hubs, routers, and switches (e.g., higher-level protocols, tunneling) in accordance with Departmental or Component policies and best practices supporting the installation and replacement of network hardware.
• Developing and testing new system design procedures and quality standards to integrate new systems into existing architecture.
• Actively engaging with stakeholders across Department or Component providing feedback on network requirements, including network architecture and infrastructure when recommending security requirements for minimizing network user risk.