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  • Security Solutions Engineer - Charlotte

    Phantom Security Automation & Orchestration

    Phantom Security Automation & Orchestration Phantom is the leading Security Automation & Orchestration platform, and the first to provide an open community for sharing Playbooks and Apps. It makes security smarter, faster, and stronger. We are an early-stage company headquartered in Palo Alto, and led by seasoned executives from the security industry. Phantom is a highly innovative company, and was declared the "RSAC Most Innovative Security Startup 2016" and named as one of the 20 Rising Stars on the Forbes 2017 Cloud100 List.


The mission of this team is to engage with our customers helping them become successful with Phantom and ensuring they become a passionate supporter in our community and advanced users of our solution.
The ideal candidate has a passion for developing security solutions and capabilities that enable our customers to protect their organizations, people, and assets. They want to solve problems. They will collaborate with our customer's engineers, operations teams, incident responders, and threat intel teams, as well as their security solution providers, to help them leverage the capabilities of Phantom and achieve success.
Our Security Solution Engineers work with our customers to realize the potential of Security Automation & Orchestration by developing advanced playbooks and new integrations with a wide range of security technologies and services. The role involves not only developing the solutions, but working with our customers and partners to improve their projects by providing guidance on how to solve technical issues and challenges. The ideal candidate enjoys the challenge of solving complex problems and seeing results that generate success.
Phantom Playbooks are the codification of a client's security operations (SecOps) plan. In practice they're high-level Python scripts that Phantom interprets in order to execute a series of actions. Playbooks hook into the Phantom platform and all of its capabilities in order to execute these actions, ensuring a repeatable and auditable process around security operations.
Skills And Qualifications
Experience in Security Operations Centers, Incident Response, Architecture / systems engineering
Consulting skills
Proficient development skills with Python, with experience in leveraging REST APIs to integrate disparate security technologies.
Broad exposure to a wide range of IT security technologies
An understanding of software development best practices to identify requirements and guide Phantom's partners to develop new apps and playbooks.
A good foundation in the deployment of wide range of security solutions. Experience in Linux and networking is required.
Technical curiosity
Self-driven, motivated, and team focused
Excellent communications


  • Interacts with Enterprise customers in a wide range of industries including Financial Services, Healthcare, Insurance, Technology, Energy, and Government.
  • Write reusable, testable, and efficient Python-based Playbooks.
  • Extend the platform through the development of Phantom Apps.
  • Train and mentor security development teams.
  • Identify use cases that leverage existing tools and the Phantom platform to enable automation and orchestration.
  • Actively participate in the Phantom Community as a subject matter expert.
  • Working with the customer to identify security integration and implementation strategies.
  • Helping the customer develop their expertise and knowledge of the Phantom product. This role also includes supporting the definition of requirements that enable innovative integrations and playbooks.
  • Being the voice of the customer to Product Marketing and Engineering, enabling to respond to real world customer demands and capabilities.
  • Train and mentor security operations teams, threat intelligence groups and incident responders.
  • Actively participate in the Phantom Community as a subject matter expert, presenting in forums, online and at conferences.
  • Ability to work well from home office.


  • Travel Up to 50%
  • Incentives Both
  • Clearance & Citizenship U.S. Citizenship
  • Remote Work Full remote okay
  • Education Bachelors Degree
  • Salary Range Not provided

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