Listing Description
Job Description
As a Professional Services Director, you will be responsible for helping our clients assess, design, and build effective security programs. As an established trusted advisor, you will span operational, tactical, and strategic levels as well as tasks that tackle difficult problems that businesses are facing when building out and improving their security posture. This is an opportunity for you to showcase your strong communication skills and experience in security governance, security risk management, security operations, security architecture, and/or cyber incident response programs.
This is a customer vertical-specific role which will oversee a subset of customers within our UK Government Practice. If you have a strong background in delivery and operations management, large-scale cyber deployments, project and program management, team leadership, and information security program development, and are looking to be at the forefront as part of an industry-leading security team, then we want to hear from you! The successful candidate should be an independent, critical thinker skilled in working across a diverse set of client stakeholders as part of an integrated threat management center.
What You’ll Do:
- Coach, mentor, and lead a team of consultants
- Assist with the overall growth and expansion of our Government business.
- Help drive delivery quality of engagements with a focus on unique requirements for each engagement
- Develop new business opportunities, adding new logos to the Mandiant portfolio through pre-sales and commercial activities, and extending existing business through exceptional delivery earning the trust of each client
- Work closely with Sales to manage major client accounts, and provide oversight for local engagements
- Interface with clients to address concerns, issues, or escalations; track and drive to closure any issues that impact the service and its value to clients
- Lead engagements that build and mature customer information security programs and incident response practices
- Oversee and manage implementation improvements to Mandiant’s business processes, methodologies, and client communication methods
- Codify customer success criteria across accounts and use them to drive methodologies
- Use formal project management skills in planning, tracking, and reporting on project progress
- Prepare and deliver briefings, assessments, lessons learned, after-action reports, and other program documentation, both verbally and in writing, to client executives, security teams, and other key stakeholders
- Works with client stakeholders to determine their cybersecurity and threat management needs and requirements
- Provides expert guidance regarding cyber threat indicators and warnings and support to networks
Qualifications
- 8+ years of comparable experience in information security
- 2+ years experience leading and managing high-performing consulting teams
- 5+ years consulting experience, such as major project delivery to external customers
- Business development, pre-sales, and commercial experience in a Cyber Security and/or Incident Response business
- Interaction with C-level executives concerning cyber security risk
- Experience working with cyber security incident response processes, tools, and engagements
- Experience working with cyber security operations, event monitoring, and SIEM tools
- Unix and Windows operating systems and administrative tools experience
- Experience working with security controls for common platforms and devices
- Exceptional written and oral communication skills
- Strong organizational skills; will require tracking of progress and outstanding issues across multiple projects
- Reliable team player
- Independent / capable of working effectively and efficiently with minimal supervision
- Strong time management skills
- Highly organized and detail-oriented
Desired Qualifications:
- Fundamental understanding of UK Government, Government Procurement, Government Acquisition Strategy, Various government procurement vehicles, and UK/other territory/ies Budget Cycles
- Past experience working for other Government/s.
- Fundamental understanding of network protocols
- Ability to successfully interface with clients (internal and external)
- Ability to document and explain technical details in a concise, understandable manner
- Ability to provide public speaking and be comfortable in front of an audience
- Capable of leading multiple projects and tight deadlines
- Knowledge of and ability to use formal project management skills in planning, tracking, and reporting on project progress
- Experience, understanding of, and interest in cybersecurity and privacy and CISSP, CISM, or CISA or related certifications are a plus.
- PMP or equivalent certification is a plus
- Strong knowledge of tools used for a wireless, web application, and network security testing.
- Ability to manage and balance own time among multiple tasks, and lead junior staff when required
- Experience with modern project management tools
- Prior experience working with or in state, local or federal government is a plus.
Mandiant is an equal opportunity employer.
Listing Details
- Citizenship: Not Provided
- Incentives: Not Provided
- Education: Not Provided
- Travel: Not Provided
- Telework: Not Provided