Listing Description

Who we are

Endor Labs is on a mission to enhance developer productivity and accelerate open-source software adoption by reducing the time teams spend addressing security issues. Our approach and vision are encapsulated in our Founder & CEO's pitch, which can be viewed here: 3-minute pitch.

Recognized as a Gartner Cool Vendor, a RSA Innovation Sandbox finalist, and a Black Hat Innovation Spotlight finalist within just a year of launching, Endor Labs is at the forefront of cloud security innovation. Founded by Varun Badhwar and Dimitri Stiliadis, leaders with a proven track record in creating category-defining cloud security companies, we have successfully raised $70M in Series A funding. Our team comprises the world's leading experts in static analysis and enterprise software, all united in our goal to transform how development and AppSec teams operate.

What you’ll do

• Setup and configure new-hire laptops and perform IT on-boarding for new employees


• Maintain an operational knowledge of the latest MacOS and Windows versions, features and capabilities


• Apply best practices to ensure end users get the best IT experience


• Manage and secure various device endpoints via tools like Jamf, Crowdstrike etc.


• Work with various system management tools to enforce security updates and patches, and manage compliance requirements


• Manage user accounts and SSO to ensure secure access to corporate applications


• Manage and administer tools for business functions such as HR, finance etc


• Implement, improve and document new and existing policies, procedures and processes for various IT systems


• Manage the inventory and assist with IT asset procurement


• Provide support for A/V equipment in office conference rooms including Zoom
  
  

What we're looking for

• At least 5 years of experience in an IT support role in a fast growing startup company


• Bachelor’s degree in Engineering or higher in a relevant discipline.


• Related network and security certifications are a plus 


• 4+ years of experience with supporting MacOS and Windows, with MDM and system deployment tools like Jamf


• At least 3 years of experience in working with audio/video services like Zoom


• Familiar with application access management with SSO using tools like Google Workplace or Okta


• Experience with scripting technologies like Bash, Python to automate routine tasks will be a plus


• Experience in managing Google Apps and tools such as Rippling, Jira/Confluence


• Experience with basic troubleshooting and networking concepts such as TCP/IP, DNS, IP addressing, WiFi troubleshooting, etc..


• Familiarity with MacOS, Windows, and Linux command line, services, and system operations


• Mid to advanced understanding of security concepts and best practices including tools like CrowdStrike


• Demonstrated experience in IT and security compliance such as SOC2


• Must have effective written and verbal communication skills; speak fluent English


• Effective communication, patience, tenacity and follow-through in tracking, troubleshooting and bringing to resolution internal customer support calls


• Ability to discuss and coordinate with members of other teams to track, isolate and resolve technical issues


• Strong task and time management skills with the ability to prioritize, triage, resolve and escalate in an efficient and effective manner
  
  

At Endor Labs, we:

• Strive for excellence in everything we do, prioritizing quality, speed, and impactful outcomes.


• Engage in first principles thinking to debate ideas, test assumptions, and make decisions.


• Put data above opinions, seeking truth and clarity in all our endeavors.


• Embrace a culture of feedback and continuous improvement, assuming good intent in all interactions.


• Celebrate wins as a team, understanding that our collective success is intertwined with the success of our customers.