Product Assurance and Configuration Officer - EUSPA - European Union Agency for the Space Programme Saint-Germain-en-Laye, France Bookmark Share Print 110 0 0

Listing Description

ABOUT US

The European Union Agency for the Space Programme (EUSPA) provides safe and secure European satellite navigation services, advances the commercialization of Galileo, the European Geostationary Navigation Overlay Service (EGNOS), and Copernicus data and services, engages in secure SATCOM (GOVSATCOM & IRIS2), and operates the Space Surveillance and Tracking (SST) Front Desk. Through these projects, EUSPA enhances European autonomy in space technologies, fosters innovation and creativity, supports European transport net and agriculture, all while contributing to the economic growth and health of the European Union.

EUSPA offers a diverse multicultural workplace that welcomes all applicants without distinction on any grounds of gender, race, ethnic or social origin, nationality, religion or belief, political or any other opinion, birth, gender identity, disability, age, sexual orientation, marital status or other family situation. EUSPA wishes to employ competent talents and be representative of the diversity of the EU citizens and is committed to provide the best working conditions and benefits to its staff. 

The Project Management Office and Quality (PMQ) Department provides the standards, methodologies and tools for the implementation of the EU Space Programme and related development activities. PMQ is collocated at different sites of the Agency and comprises teams of experts with background in classical Project Management Office (PMO) disciplines, knowledge of Product and Quality Assurance, as well as expertise in Cost Engineering and Business Solutions. Furthermore, PMQ supports corporate Quality and Information Management Systems maintenance, development and ISO certification.

The Quality Assurance and Configuration (QAC) team within PMQ implements the Product and quality assurance as well as the configuration and document management functions as independent support to the operational programmes of the Agency. In particular, the QAC team provides expertise in the areas of Configuration, Data and Document Management Systems; Baseline and Change Management, i.e. in Engineering Boards and Change Control Boards; Product and Quality Assurance, incl. software product assurance; Reliability, Availability, Maintainability and Safety (RAMS) and Review Management processes.

The position requires permanent relocation to the Agency’s Galileo Security Monitoring Centre (GSMC) in Saint-Germain-en-Laye, one of the more affluent suburbs of Paris. Occasional missions to the GSMC backup site (Madrid, Spain), to EUSPA’s Headquarter (Prague, Czech Republic), and other locations as required are foreseen for this post.

WHAT YOU CAN EXPECT TO DO

We are looking for a Product Assurance and Configuration Officer to reinforce our QAC team. The job holder will deliver Product Assurance (PA) and Configuration Management (CM) services to strategic and critical EU Space programme components entrusted to the Agency. The job holder will be the on-site representative of the QAC team at the GSMC site and will coordinate also the work of external service support consultants for delegated quality tasks.

The job holder will have the following main tasks and responsibilities:

• Ensure business continuity of the PA and CM support, including in the area of cyber security;
• Manage the configuration control of ground and space infrastructures of the operational programmes and ensure their conformity to applicable requirements and program baselines and produce the associated deliverables;
• Support the configuration management interactions for the operational programmes with both internal and external stakeholders, in particular with the European Commission, European Space Agency (ESA) and industry;
• Establish, implement and continuously improve the Agency’s Quality and CM processes deployed in operational programmes;
• Control that the organisation, resources and planning are commensurate to the Service Level Agreement committed by internal and external stakeholders involved in the Infrastructure Procurement Processes and Service Provision delivery, in particular Integrated Logistic Support Key Performance Indicators (e.g. Turn Around Time, Time to React);
• Implement an auditing strategy to account for the entrusted assets of all the EUSPA programmes, as well as plan and execute configuration audits;
• Liaise with other departments, notably in the area of Administration and Operations, to ensure the execution of related corporate tasks, such as planning, reporting, auditing, administration, financial & budget management, risk management;
• Provide support to the Head of Department and/or other teams of the PMQ department as required.

WHAT WE ARE LOOKING FOR

Professional experience and expertise

• Hands-on experience in Product Assurance and Configuration Management tasks;
• Experience in implementing quality processes in operational activities; experience in space quality management is considered an asset;
• Knowledge (by training or experience) of quality frameworks and standards, including security and cyber (ECSS, ISO, ITIL);
• Experience of working with classified information would be considered an asset;
• Experience in financial, procurement and contract management;
• Excellent command of both written and spoken English;

Required competencies

• Motivation for the post;
• Effective communication;
• Ability to deliver accurate work, prioritise, and organise workload effectively under pressure;
• Service orientation, analytical thinking and problem-solving attitude;
• Transversal collaboration and working in teams.

WHAT WE OFFER

We are committed to supporting your onboarding and continuous development, and providing benefits that matter to you.

We offer a generous overall remuneration package that comprises of competitive salary, family allowances and tuition fees for nurseries and educational facilities for your children, 24/7 worldwide health and dental insurance, minimum of 24 days annual leave (with additional days depending on grade and age) plus 16 days public holidays, and a very competitive pension entitlement after 10 years of service with EU.

At EUSPA, we offer wide range of training courses aimed at developing your skills and keeping them abreast with the latest developments in the field. Additionally, we provide training in transversal skills such as leadership and strategic management, diversity and inclusion, ethics, resilience, languages and many more.

We realise the importance of work/life balance and maintaining balance between the advantages of working from home and the need for regular face-to-face contact in the office to build both working and social relationships. Therefore, following relocation, we offer flexible working time and telework options under certain conditions. On top of regular leave days we offer special leave for those exceptional events (such as maternity/paternity leave, adoption or birth, parental or family leave, as well as moving home, elections etc.)

Important information to candidates considering to apply:

• Deadline for applications is 7 January 2025 at 11:59 AM (CET)
• Place of employment: Saint-Germain-en-Laye (France).
• This vacancy is only open to nationals of the Member States of the European Union, Iceland or Norway

For more information about the eligibility/selection criteria and how to apply - please visit our career opportunities page: https://www.euspa.europa.eu/about/careers-euspa