Senior Product Manager - Fraud, Security & Privacy - Shippo San Francisco, Austin, or Remote Bookmark Share Print 381 0 1

Listing Description

Before you read on, take a look around you. Chances are, pretty much everything you see has been shipped, often multiple times, in order to get there. E-commerce and parcel shipping volumes are exploding but so are customer expectations about shipping speed and cost. Managing shipping and logistics operations to meet increasingly exacting demands is an extremely hard endeavor, especially for SMBs who can be left in the dust by larger and far more sophisticated competitors. But this does not have to be so.

At Shippo, our goal is to level the playing field by providing businesses with access to shipping tools and terms that would not be available to them otherwise. We lower the barriers to shipping for businesses around the world, and move shipping from a pain point to a competitive advantage.

Through Shippo, e-commerce businesses, from fast-growing brands to mom-and-pop shops are able to connect to multiple shipping carriers around the world from one API and dashboard, and seamlessly run every aspect of their shipping operations, from checkout shipping options to returns.

Join us to build the foundations of something hard yet meaningful, roll up your sleeves, and get important work done everyday. Founded in 2013, and funded by top-tier investors like D1 Capital Partners, Bessemer Venture Partners, Union Square Ventures, Uncork Capital, VersionOne Ventures, FundersClub, we are a fast-growing and proudly distributed Unicorn with hubs in San Francisco and Austin. We are also featured in Wealthfront’s Career Launching List  and Forbes’ Cloud 100 list of fast growing startups.

As the Senior Product Manager leading our Fraud, Security, and Privacy efforts, you will work to protect Shippo and our customers. This work will impact almost every team at Shippo, so cross-team and cross-functional collaboration will be critical to your success. Our goal is to maintain the best customer experience while safeguarding against attack—a difficult balance that will require deeply analytical and strategic thinking. You will drive all aspects of the product development process for your initiatives, working through initial problem discovery through to launch.

Responsibilities
  • Develop and own strategies and roadmaps for Shippo’s fraud, security, and privacy team
  • Translate business goals and customer needs into a shared product vision and strategy that balances security and user experience appropriately
  • Define key qualitative and quantitative metrics and use them to identify and prioritize opportunities and measure success
  • Work with partners to ensure secure implementation of Shippo features

  • Requirements
  • 5+ years as a Product Manager, including 2+ years managing SaaS products
  • Ability to think strategically, prioritize ruthlessly and execute methodically
  • Comfortable generating and using data to support decision making and to know when you have succeeded and when you haven’t
  • Passionate and curious, always seeking a deeper understanding of end-user problems as well as competitive and market trends in the industry
  • Master of communication, written & verbal - comfortable communicating trade-offs to diverse groups of people at all levels of the organization
  • You're flexible, can deal with change, and ambiguity doesn’t faze you
  • Benefits and Perks

    Medical, dental, and vision healthcare coverage for you and your dependents. Pets coverage is also available!
    Flexible policy for PTO and work arrangement
    Two 1-week company shutdowns to rest and recharge (summer and winter)
    3 VTO days for ShippoCares volunteering events
    $2,500 annual learning stipend for your personal and professional growth
    Charity donation match up to $100
    Fun team events outside of work hours - happy hours, “escape room” adventures, hikes, and more!


    Listing Details

    • Citizenship: Not Provided
    • Incentives: Not Provided

     

    • Education: Not Provided
    • Travel: Not Provided
    • Telework: Not Provided



    About Us

    NinjaJobs is a community-run job platform developed by information security professionals. Our unique approach of focusing strictly on cybersecurity positions allows us to personalize the user experience.

    Our Contacts

    1765 Greensboro Station Pl.
    Suite 900
    Tysons Corner Va 22102

    (703) 594-7765