Listing Description

SUMMARY:

The Manager of Event Security for YouTube Theater will help provide a safe environment by overseeing security operations at the venue.  This position will be involved with the development and execution of standard operating policies and procedures while delivering a high level of customer service.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide leadership of security operations including vulnerability mitigation, incident response, and risk assessments.


• Develop, coordinate, and implement policies, and procedures for safety and security protocols at the venue. 


• Ensure all building security systems are operating as necessary during event and non-event periods. Security systems include but are not limited to; cameras and access control, physical security equipment (magnetometers, hand-wands, etc.,).


• Serve as escalation point to client and employee security inquiries, concerns, and/or complaints during an event.  Alleviate future escalated issues by examining all past situations and maintaining a pro-active process.


• Work with the Events department on creating event estimates as it relates to security, police, fire, and medical needs.


• Responsible for championing awareness, influencing compliance with security policies, and providing solutions for business specific security issues.


• Develop comprehensive models for deployments based on capacity and show genre.


• Develop, create and implement an accepted and sustainable security culture, while addressing employee conduct and performance concerns.


• Establish and maintain positive and collaborative relationships with customers, including local, state and federal authorities.


• Establish and maintain the venue’s reputation for excellent entertainment experience by balancing enforcement of rules and regulations with guest safety and enjoyment.


• Maintain the proper image and generate positive public relations by resolving guest/artist/client/tenant issues, concerns, and complaints pertaining to security during events.


• Assist with the development, implementation and management of facility security systems and programs.


• Develop comprehensive dot maps serving various functionalities including but not limited to staff placement, accessibility, and/or access control. 


• Communicate with client Security personnel and advance various tour needs in preparation of show.


• Coordinate directly with emergency services personnel and oversee Medical and First Aid facilities.


• Oversee and manage contracted security personnel associated with various events.


• Assist in the communications to local, state, and federal law enforcement agencies if relevant for the event.  


• Research and analyze event information to provide staffing recommendations and estimates prior to events.


• Other duties and responsibilities as relevant and necessary.

MINIMUM QUALIFICATIONS: 

• Bachelor's degree from four-year college or university or combination of education and relevant experience. 


• Minimum of five (5) years of progressive security experience, including managerial experience.


• Security experience working in stadium, arena, similar venue environment.  


• Ability to demonstrate success in managing multiple tasks and projects under tight deadlines.


• Ability to lead, give clear, concise direction and provide constructive feedback; can demonstrate confidence and leadership abilities.


• Excellent people skills, with an ability to interact effectively in a professional, diplomatic and mature manner with internal and external clients and peers at all levels within an organization and throughout the community.


• Extensive experience managing teams; demonstrated ability in coaching, counseling, directing and developing teams or large groups.


• Strong verbal and written communication skills.


• Flexible schedule; able to work nights, weekends, and holidays as required.


• Position requires prolonged standing, prolonged walking, and able to work in the elements of the weather at times.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.

EQUAL EMPLOYMENT OPPORTUNITY:

Hollywood Park and SoFi Stadium strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.