Listing Description

THE IMPACT YOU WILL MAKE

Security and compliance is at the heart of Charles’ value proposition. You will be working in the platform team to safeguard our customers’ data, and ensuring the highest standards of security within Charles’ teams, processes, systems, and hardware. Operating at the intersection of messaging and commerce, you will enable a secure conversational commerce experience, impacting millions of users and strengthening our commitments towards our customers.

THIS IS WHAT YOU WILL BE DOING

• Provide guidance and establish standards four our Product Development teams on security best practices and secure coding


• Collaborate with our Head of Legal & Data Privacy to to ensure compliance with regulatory requirements and industry standards


• Lead compliance evaluation for our vendor selection as well as our customers’.


• Select and evaluate contractors for pentest and vulnerability tests implementation and drive implementation of required measures


• Manage and optimize SIEM solutions, and orechestrate our response to intrusion


• Respond to security breaches in a timely manner, iterate on the security incident response process


• Develop and lead periodic security training and awareness campaign within the organization


• Support on hardware security solutions

YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES

• Bachelor's or Master's degree in Computer Science, Information Security, or a related field.


• 5+ years of experience in a cybersecurity role


• Experience to work with software development teams


• Proficiency in security tools and technologies such as SIEM, IDS/IPS, WAF, DLP, and endpoint security solutions.


• Hands-on experience with GCP or other cloud platforms and containerization technologies (Docker, Kubernetes).


• Excellent problem-solving skills and the ability to work independently or as part of a team.


• Strong communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.

Meeting all requirements is not necessary to apply. We encourage candidates who meet some but not all of these qualifications to submit their application.

THINGS WE OFFER

• Working on challenging and impactful projects at the forefront of one of the most innovative industries in Europe


• Collaborating with some of the leading experts in Conversational Commerce and disrupting a fast-growing industry


• Joining forces with a unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational Commerce.


• Having high visibility and impact across the business with the option to own and drive new initiatives


• Celebrating our major and micro-wins as well as getting to know each other better at regular team-building events


• Sharing ESOP (virtual stock options) in the ownership and success of charles


• Working in a brand new office in the heart of Berlin overlooking the Wall memorial


• Earning a competitive compensation package

What else we offer?

• Urban Sports Club membership


• A weekly personal trainer


• Meditation session on Tuesdays


• Free company lunch on Thursdays


• A friendly, open, multicultural work environment


• Dog-friendly office


• Discounts on BVG tickets

About us

It’s better to have a conversation

charles is a SaaS startup that enables brands to use the full potential of WhatsApp Business. With our platform, businesses can chat with customers, send marketing campaigns, sell products, analyze results and automate processes. And we go beyond the tech to offer ongoing consultancy for future success. Our vision is to become the global backbone of conversational commerce (cCom): a world in which all consumers can enjoy personal, rewarding, heartfelt conversations with the brands they love.

Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing, charles is backed by Salesforce Ventures, Accel and HV Capital. We received €30 million in total funding and we are now pushing for the next big stage of our growth. Which makes now a good time for you to join us on this journey!

charles and diversity: be yourself and no-one else

Different perspectives bring innovation and richer work environments. We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.