Listing Description
About Unlimit
Founded in 2009, Unlimit is a global fintech company with 16 offices all over the world and more than 400 employees, that offers a large portfolio of financial services - from acquiring (payment processing) to banking and banking as a service.
Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in the everchanging financial landscape and an opportunity to be prepared for whatever the tomorrow of business brings their way, so that while others observe, they can already take an advantage.
About the Job:
We are seeking a dynamic and multifaceted IT professional to join our team in the role of IT Security Officer & 1st Line IT Support Engineer. In this dual-role position, you will be responsible for ensuring the security and integrity of our IT systems while also providing first-line support to our end-users.
Key Responsibilities:
IT Security Officer Responsibilities:
-Implement and maintain robust IT security policies and procedures.
-Perform regular security assessments, vulnerability scans, and risk assessments.
-Manage and respond to security incidents and breaches in a timely manner.
-Develop and deliver IT security awareness training programs.
-Stay updated on emerging security threats and industry best practices.
-Collaborate with internal teams to ensure compliance with security standards.
1st Line IT Support Engineer Responsibilities:
-Provide first-line technical support to end-users via various communication channels.
-Troubleshoot and resolve hardware, software, and network issues.
-Assist in the configuration and deployment of Microsoft products, including Windows OS and Microsoft Office Suite.
-Collaborate with second-line support and escalate complex issues when necessary.
-Document support requests and resolutions in the ticketing system.
- Assist in IT asset management and inventory control.
Qualifications:
-Bachelor's degree in Information Technology or related field (preferred).
-Certified Information Systems Security Professional (CISSP) certification.
-Microsoft 365 Certified: Fundamentals certification.
-Proven experience in IT security and incident response.
-Strong knowledge of Microsoft products and services.
-Excellent troubleshooting and problem-solving skills.
-Exceptional communication and customer service skills.
-Ability to work collaboratively in a team and independently.
-Proactive approach to identifying and mitigating security risks.
Listing Details
- Citizenship: Not Provided
- Incentives: Not Provided
- Education: Not Provided
- Travel: Not Provided
- Telework: Not Provided