Who we are looking for:
The Client Solutions Advisor (CSA) plays a critical role in serving as a trusted partner to Optiv’s clients. By combining business and security practitioner knowledge, the Client Solutions Advisor designs security solutions using some of the most advanced security services and technologies to achieve highly defensible and scalable security programs to align with the clients’ security initiatives.
The Client Solutions Advisor has real-world experience and can design pragmatic security solutions tailored to each client’s unique environment. It is a challenging yet rewarding role that differentiates Optiv from the competition. We will consider applicants in Ottowa, Toronto or Montreal.
How you'll make an impact:Effectively work with multiple client personas across the executive branch (CxO), as well as other relevant personas to develop security strategy and define roadmaps to execute on security strategy aligned business goals, budgetary spend, and metrics based on return of investmentUnderstand the Optiv security taxonomy and clearly articulate how the various elements of the applicable Optiv solution portfolio meet the specific needs of the client stakeholdersDesign and solution complete security programs to meet client objectives, that includes technology and servicesInterface and partner with the internal Optiv teams particularly service delivery liaisons to align client expectations with the entire Optiv solution portfolio to ensure service delivery excellence and client satisfactionMeet quarterly and annual quota objectives working in partnership with the sales team using Optiv sales operating processes by adding value throughout the entire sales motion with such activities as:Facilitating new discussions by leveraging peer and industry network contactsTelling the Optiv story as the market leading security solutions integration providerPerforming requirements analysis and qualification of opportunitiesLeading solution development efforts in security technology offerings using the applicable Optiv security taxonomyCoordinating demonstrations and security technology evaluationsSeamlessly transitioning engagements for delivery to the services organizationWorking with Optiv’s Focused Partners to drive strategic initiatives and Go To Market strategiesMaintain advisory relationships with key stakeholders at clients by providing thought leadership, support, information, and guidance in conjunction with sales partnersStay abreast of industry trends and news in order to provide thought leadership, support, analysis and guidance to clients and internal Optiv groups.Align with internal security and solutions communities for internal initiativesSupport marketing to build Optiv brand awareness through speaking at corporate sponsored events, writing industry articles and leveraging social media to properly represent Optiv.Actively pursue personal development by maintaining and obtaining technical capabilities, soft skills and security specific knowledge through formal education, certification and other avenues.
Qualifications for success:BS/BA or equivalent and applicable work experienceProgress towards an industry standard cert or relevant academic experienceAdvisory experience across multiple information security domainsThree or more years of blue team or red team experiencesAbility to listen and communicate effectively with senior business executives and facilitate high-level business discussionsQualify and prescribe implementation services for client need and review Statements of Work (SOWs) against those servicesThorough understanding of the current threat landscape, vulnerabilities, defensive controls and the ability to advise clients on security technology recommendations, including review of security technology quotes against those recommendationsAbility to work in a highly adaptable and nimble team environment with responsive communicationStrong presentation, written, and oral communication skills to clients, including whiteboard sessions and other presentation mechanismsHighly motivated self-starter that does not require day-to-day management. Ability to work remotely with distributed teams in a decentralized environmentWork with automated methods and tools to ensure client requests are fieldedValid driver’s license or other valid government accepted identificationAbility to travel within assigned region or assigned accounts, as well as internationally as neededPerform additional duties as directed or needed
If you are seeking a culture that supports growth, fosters success, and moves the industry forward, find your place at Optiv! As a market-leading provider of cyber security solutions, Optiv has the most comprehensive ecosystem of security products and partners to deliver unparalleled services. Our rich and successful history with our clients is based on trust, serving more than 12,000 clients of varying sizes and industries, including commercial, government, and education. We have the proven expertise to plan, build, and run successful security programs across Risk Management, Cyber Digital Transformation, Threat Management, Security Operations - Managed Services, and Identity and Data Management.
With Optiv you can expect
• A company committed to championing Diversity, Equality, and Inclusion through our Affinity groups including, Black Employee Network, Disabled Employee Network, Latino Employee Network, Optiv Pride (LGBTQIA+), Veterans Support Network, and Women's Network.
• Work/life balance.
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.