Listing Description
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Do you want to be a pioneer in driving performance to provide high quality customer service? Would you like to work within a collaborative team where your skills and experience can make a difference?
We currently have a fantastic opportunity available for an Affordability and Vulnerability Manager to join our team based in Bristol or Exeter. You will join us on a 6 month fixed term contract basis, and in return, you will receive a competitive salary of £35,000 - £37,000 per annum plus a range of excellent company benefits + rewards.
About the role:
Our Affordability and Vulnerability Manager is responsible for informing and developing the companies affordability and vulnerability strategies which are at the heart of our Customer and wider Company commitments and approach.
You will develop new and lead on existing partnership arrangements. Through this, horizon scanning, stakeholder, industry and third sector engagement you will continually review and refresh our strategies to ensure they provide they are fully compliant with all relevant legislation and provide the best possible service and protections for customers in vulnerable circumstances.
Our Affordability and Vulnerability Manager is also responsible for the relationship with the FreshStart Board who oversee the FreshStart Fund. This includes arranging wider affordability and vulnerability panels and groups which champion the interests of vulnerable customer groups and seeks input to support policy development and maintain / gain advocacy.
What you’ll be doing:
What we are looking for:
What's in it for you:
At South West Water, we don’t all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people’s hard work and commitment, we offer an excellent range of benefits:
Closing Date: Thursday 25th April 2024
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.
Listing Details
- Citizenship: Not Provided
- Incentives: Not Provided
- Education: Not Provided
- Travel: Not Provided
- Telework: Not Provided