Security & Compliance Analyst - Coupa Software, Inc. Reno, Nevada, United States Bookmark Share Print 512 0 0

Listing Description

Through the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees- our Coupanians- come together to co-create ideas and innovations that impact the power of spend.

Customer Trust Support:
  • Manage customer inquiries and communications to ensure customer success and build trust with Coupa products
  • Support Incident Response communications through template management, working with Tech Support teams and CVMs
  • Stays abreast of regulatory requirements and ensures corporate compliance initiatives are evolving to meet the needs of the customer base
  • Work with stakeholders and documentation team to build a portfolio of customer trust documentation
  • Review and make recommendations to modify existing security and compliance documents, knowledge base, internal sites, etc.
  • Capture and track customer commitments and activities with implications for security & compliance audits, controls, and assessments

    • Audit Support:
  • Assists team with enterprise audits and implementation of various compliance programs including International Compliance Requirements, GDPR, ISO 27001, PCI, SOC and customer audits that relate to our products
  • Liaise with external compliance auditors and be the focal point to manage compliance attestation tasks
  • Works with operations to collect evidence and documentation into a management report containing issues, determine recommendations and remediation
  • Identify risks associated with control failures and supports the identification of mitigating controls
  • Support the internal audit program, control testing and continuous monitoring

    • Control Testing & Assurance:
  • Develop scope, test procedures and/or document recommendations for test plan modifications that improve validation of control objectives
  • Perform multi-platform (application, database, operating system, middleware, monitoring tools, and business processes) level audits based on predefined test objectives and test plans
  • Perform retest of controls that have been remediated or updated as a result of previously identified deficiencies
  • Review test results or interpret evidence to address vulnerabilities, gaps, or control deficiencies; work with stakeholders to establish plans for sustainable resolution
  • Apply technical audit skills including understanding of sampling methodologies to develop test designs that correlate to targeted risks

    • About You:
  • Preferred experience with the ISO 27001, PCI, NIST, SOC or other compliance frameworks
  • Prior experience working with customers, managing customer expectations, communications and toolsets
  • Keen attention to details and experience with external and internal documentation, collateral, reports, evidence, communications, etc.
  • Excellent communication skills (research, writing and verbal)
  • Technical writing experience that includes policies, procedures and guidelines is preferred
  • Ability to interact with customers, cross functional teams, management and staff in a fast paced team environment
  • Self-starter and motivator; ability to work with minimum supervision
  • Experience with and administration of Jira projects and Confluence a Plus
  • This job description is not an exhaustive list of all duties, responsibilities or qualifications associated with this job
    • #LI-Hybrid

    At Coupa, we’re building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

    At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. 

    Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

    Listing Details

    • Citizenship: Not Provided
    • Incentives: Not Provided

     

    • Education: Not Provided
    • Travel: Not Provided
    • Telework: Not Provided

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