Security Supervisor - First Shift - Allen County Public Library Fort Wayne, IN Bookmark Share Print 257 0 0

Listing Description

"Enriching the community through lifelong learning and discovery"
 
Do you want to accomplish important things in and for our community? Do you believe that libraries can change lives?  If so, join our team of dedicated, passionate individuals. Excellent customer service is the number one priority for all ACPL positions. At ACPL, we believe that every staff member plays a key role in delivering top quality service to the residents of Allen County. We are seeking individuals who are interested in helping ACPL further our mission of enriching the community through lifelong learning and discovery.

The Security Supervisor plans, organizes, and supervises services that ensure staff, customer and contractor safety and security; ensures compliance with security, safety, health, and environmental regulations, policies, and procedures.


Essential Functions
  • Plans, organizes, schedules, reviews and evaluates the work of assigned staff and contractors.
  • Provides direction to and support of security officers when dealing with situations involving customers and staff (i.e. disruptive behavior, destruction of property, customer complaints and first aid for injuries).
  • Works with local law enforcement, fire officials and other emergency responders as required; provides alarm response to security alarm situations.
  • Ensures the accurate completion of Incident Reports and follow-up as necessary; disposition all completed reports for assigned shifts.
  • Responds to and resolves inquiries, complaints and concerns; interfaces with customers on ACPL Code-of-Conduct violations.
  • Compiles information and prepares daily, weekly, and monthly reports. (i.e. incidents, duty checklists, work schedules, investigations, etc.).
  • Coordinates vehicle maintenance and maintain related documentation; ensures that vehicles are in a state of operational readiness.
  • Coordinates the process for staff and volunteer identification badges; troubleshoot the badge-making process as required.
  • Assigns keys, lockers and parking tags and maintain records as required.
  • Orders security uniforms and supplies as required.
  • Performs duties of assigned staff as required.
  • Promotes and supports the overall mission of the Library by demonstrating courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.

    • Required Qualifications
  • High School Diploma/GED; AND four (4) years of experience in a position dealing directly with the public, to include a minimum of two (2) years in a security or related experience; OR an equivalent combination of education, training and experience.
  • Valid Driver's License.

    • Compensation & Benefits
  • Compensation starts at $47K per year and goes up based on previous work experience.
  • Comprehensive benefits package - including medical, dental, vision, life & long-term disability insurance
  • Flexible Spending Account/Health Savings Account
  • Two (2) weeks of sick leave
  • Four (4) weeks vacation
  • Paid Holidays
  • Library paid retirement fund (PERF)
  • Deferred compensation plan option (457b)
  • Employee Assistance Program (EAP)
  • Variety of voluntary insurance plans
  • Wellness bonus opportunity including free subscription to Headspace
  • Gym membership reimbursement
    • Applications accepted through September 9, 2022.

    The Allen County Public Library is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. We are committed to providing employees with a work environment free of discrimination and harassment.

    Listing Details

    • Citizenship: Not Provided
    • Incentives: Not Provided

     

    • Education: Not Provided
    • Travel: Not Provided
    • Telework: Not Provided

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