ICAM Engagement Manager - Ampsight Federal Ashburn, VA, USA Bookmark Share Print 550 0 0

Listing Description

Ampsight is seeking an ICAM Engagement Manager to build and maintain positive relationships with clients during projects. In this role you will be assigned to a client and be their first point of contact, ensuring that our customers remain satisfied with our services. To succeed in this role, you’ll need to effectively communicate and multi-task under tight deadlines. A technical background in Identity, Credential, Access Management as well as experience in sales and customer service will be assets in this position. In this role, your goal will be to ensure that our relationships with customers are strong, profitable, and enduring. If you’re a team player and a problem-solver, we’d like to meet you.

Preferred Qualifications

• Proven experience as an Engagement Manager or Technical Project Manager
• Identity, Credential, and Access Management experience
• CDM experience
• Experience providing program management using best practices for deliverables, strategy, requirements for HSPD12 compliance and guidance
• Knowledge of HSPD12 activities, FICAM, and ICAM initiatives
• Demonstration of strong expertise in supporting Federal Government customers
• Apply industry-standard project management best practices, government FIPS201, OMB 11-11, and HSPD 12 directives to determine and execute requirements, evaluate, and process customer solutions
• Proficient in MS Office and JIRA management software
• Strong organizational and multitasking skills
• Customer-oriented approach
• Excellent verbal and written communication abilities
• Sharp business acumen
• Problem-solving approach

Responsibilities

• Foster positive relationships with our customers as their primary point of contact
• Help clients implement services and plan projects effectively
• Execute contract management, project/task management, and coordination of resource needs, in coordination with corporate resources and management
• Identify upselling and cross-selling opportunities
• Address customer issues with speed and efficiency
• Act as the central point of contact with government representatives and other client officials
• Work independently, or under the general direction of Ampsight executive management, on all phases of performance of the required work and services under all tasks
• Responsible for technical performance, timeliness, and quality of deliverables
• Accountable for the implementation and measurement of corporate and Department quality standards and methodologies
• Deliver project meeting minutes, schedules, requirements/specification documents, market research analysis, technical proposal evaluations, planning documents, and other project collateral relative to planned projects

Requirements

• US citizenship required
• Bachelor's degree in Business, Computer Science, Math, Engineering or a related field or equivalent combination of education, experience, and/or certification
• An active TS/SCI Security Clearance
• Willing to go onsite as needed

Benefits

• Stock options, our success is your success
• Discretionary performance-based bonus(es)
• 10 paid holidays and 1 floating holiday per year
• 20 days PTO per year
• 401K plan with 4% match (assuming 5% employee contribution)
• Health care, dental, vision with company contribution
• Short and long-term disability
• Life insurance
• Hybrid work model