VP, Intel Operations - Retail and Hospitality ISAC remote USA Bookmark Share Print 724 0 9

Listing Description

Overview

The Retail and Hospitality ISAC (RH-ISAC) is the trusted cybersecurity community for retail and consumer-facing industries with a mission to mitigate cyber risk by establishing trust, expanding knowledge, and maturing capability through information and intelligence sharing. With the shared information of worldwide leading brands – including traditional retailers, online commerce, QSRs, drug stores, convenience stores, gaming casinos, lodging, consumer product, and more – the RH-ISAC helps companies build better security through collaboration.

The vice president (VP) of intelligence operations is a member of the RH-ISAC’s leadership team and participates in the strategic planning process of the organization. The VP reports to the president of the RH-ISAC and is responsible for the continued maturation and evolution of our Intelligence Operations in order to meet our objectives to deliver member value, drive growth and build awareness of the RH-ISAC’s mission and vision to reduce cyber risks to retail and hospitality sectors.

Key Performance Measurements

As a member of the Leadership team, assist with setting strategy, goals and objectives for the organization

·       Work with the Leadership Team to develop and execute the organization’s three-year strategic plan.

·       Ensure alignment of Intelligence department goals and objectives within RH-ISAC’s strategic planning process.

·       Lead engagement and act as a thought partner to C-level members, government agencies and strategic partners to support continual information sharing improvements to lead and advance the industry.

Lead the maturation of the intelligence department in order to achieve organizational goals and assist the organization in fulfilling its vision and mission

·       Develop and execute the strategy to continue to mature the collection, analysis, production, dissemination and ongoing iterative feedback components of the member shared intelligence and capabilities to support members in the identification and mitigation of cybersecurity risks and threats while adhering to sharing protocols to protect information and the confidentiality of sources.

·       Ensure alignment of intelligence operations’ objectives and strategies with the board of directors by overseeing the Intelligence & Engineering Steering Group.

·       Develop and lead the organization’s intelligence staff, ensuring directors are managing day-to-day tasks and functions to support the sharing of cybersecurity intelligence and indicators between RH-ISAC members and where appropriate, government agencies, law enforcement other industries and ISACs.

·       Measure the effectiveness, timeliness and quality of intelligence products.

·       Develop and continually evolve the RH-ISAC information sharing platform to include inter-personal exchanges as well as technological capabilities to support and enable effective information sharing, including structured and unstructured data.

Oversee the enterprise security and incident response plans of the organization

·       Develop and maintain the enterprise security management and incident response plans for the RH-ISAC.

·       Test the organization’s incident response plan at least on a bi-annual basis

·       Represent the RH-ISAC in tactical cross-sector and sector-wide activities, including incident response and coordination.

Oversee the development and growth of Intelligence department staff

·       Train, develop and manage the Intelligence department staff to execute in alignment with organizational priorities.

·       Discuss and develop professional development plans for staff.

·       Ensure human resources policies and practices are followed.

Manage the intelligence department budget

·       Oversee the management of intelligence budget to stay within the approved budget.

·       Oversee consulting/outsources resources to ensure they stay within the approved statement of work.

Additional assigned duties

Key Expectations:

·       As a key member of the RH-ISAC Executive Leadership Team maintain a keen focus on excellently implementing the expectations of the President, Board of Directors, and the requirements of the Membership.

·       Be humble and listen more than you speak.

·       Honor the RH-ISAC Team by sincerely recognizing and celebrating good work, exemplary effort, and noteworthy success in specific ways.

·       Inspire, empower, and motivate directors and managers to display creativity and innovate, to plan and coordinate proactively, and to implement projects and activities in manners that reduce friction and that deliver excellent results.

·       Communicate consistently, clearly, and proactively with the President, peers, and subordinates.

·       Invest time in innovation, strategic planning, and the oversight of the effectiveness of operational implementation under your purview.

·       Set the example in integrity, character, and timely performance with attention to quality and detail.

·       Demonstrate, inspire and hold subordinates to account in all qualities that reflect the vision, mission, values, and goals of the RH-ISAC.

·       Communicate frequently and proactively with subordinates informing, championing, and supporting the direction, goal, values, concerns, and perspectives of the RH-ISAC leadership.

·       Actively develop the knowledge, skills, abilities, and employee value proposition of all subordinates.

·       Manage resources as well as employee time and talent with exceptional efficiency, focusing on delivering what matters most to our members with a high degree of efficiency and effectiveness.

·       Take full responsibility for and own all aspects of performance and outcomes under your purview, giving credit, and always accepting blame/responsibility.

·       Work proactively to identify, address, and resolve issues and problems necessary for success.

·       Command your project areas to get things done and to consistently deliver excellent results within the scope and intent of the outcomes tasked.

·       Manage time and resources efficiently.

·       Be innovative, inquisitive, and passionate about defining and improving processes.

·       Maintain and project a positive attitude.

·       Display and act in all aspects of RH-ISAC employment with integrity.

·       Communicate and collaborate timely and effectively with supervisors, peers, members, and all touchpoints, making positive contributions in all areas relevant to the performance of your duties.

·       Focus relentlessly on what matters most and is of value to our members.

·       Take responsibility and ownership of achieving a successful outcome in all aspects of planning, communication, performance, and ongoing maintenance of projects that you are involved in.

The Ideal Candidate Will:

·       Have a strong background in cybersecurity, risk management, intelligence, or a related field

·       Experience in building an intelligence program

·       Demonstrated ability to develop and lead high-performing teams, including setting vision and objectives, managing outcomes and performance, employee development and coaching

·       Have excellent writing and communication skills

·       Demonstrate experience managing projects and engaging with clients, partners, and vendors

·       Have a passion for connecting with and supporting members

·       Be detail-oriented, deadline-driven, adaptable, and dependable

·       Be personable, professional, and driven by a can-do spirit

·       Embrace new challenges and thrive in a matrixed environment

·       Be genuine in the desire and willingness to support teammates

·       Lead a capable team while also rolling up sleeves and working smart and hard