Senior Resident Engineer - Dragos United States Bookmark Share Print 257 0 1

Listing Description

Overview Our mission at Dragos is to protect the world’s most critical infrastructure from adversaries who wish to do it harm. We help defend industrial organizations that provide us with the necessities of modern civilization: running water, functioning electricity, and safe industrial working environments. The Senior OT Resident Engineer interfaces with the client directly and is responsible for planning, scoping, and implementing the Dragos Platform in customer environments. Be part of a hands-on and onsite team at power plants, substations, manufacturing floors, and refineries (to name a few), while performing installations and assisting our customer partners in monitoring and safeguarding their infrastructure. Responsibilities Collaborate with Dragos Sales and Solution Architect teams to understand customer use cases and success criteria Collaborate with client’s teams on network architecture, sensor placement, and integrations for the deployment of new sensors; coordinate and conduct deployments Provide troubleshooting and break/fix support for the Platform solution Provide knowledge transfer and training to key stakeholders Coordinate upgrades, patches, and other configuration changes to the Platform solution Monitor the health of the Platform solution to ensure continuous Platform availability and continuously tune and optimize the Dragos Platform Develop content and build foundational workflows based on client use cases and value proposition Communicate roadmap of upcoming features and content with the client and conduct new release feature walkthroughs as needed Continually solicit client feedback on feature requests, improvements, and issues; manage escalation to appropriate Dragos groups Coordinate other Dragos teams (Intel, Threat Operations Center) on investigations Identify opportunities for other Dragos products and services Qualifications 5+ years of industry (i.e. controls engineer) or InfoSec (cybersecurity) experience Networking experience – Excellent understanding of IP networks, OSI model, Purdue model, and ICS protocols Intermediate experience with Linux (command line), CENTOS, Docker, scripting languages (python, shell, etc), SIEMs Experience in on-premise and cloud software solutions for Enterprise while managing multiple stakeholders and projects Customer-oriented and attentive to client needs, with strong interpersonal and communication skills (both verbal and written) Must be able to pass background checks Willingness to travel 50% Compensation Base Salary: $145,000 Base comp + Benefits + Equity: $252,000 Comprehensive benefits plan (medical, dental, vision, disability, life insurance, 401K with match) Equity at Dragos is quickly growing and the total compensation under-represents the future growth and refresh program. This will be discussed on the first call with the Dragos recruiter. About Dragos Dragos is the Industrial Cybersecurity expert on a relentless mission to safeguard civilization. In a world of rising cybersecurity threats, Dragos protects the most critical infrastructure – those that provide us with the tenets of modern civilization – from increasingly capable adversaries who wish to do it harm. Devoted to codifying and sharing our in-depth industry knowledge of ICS/OT systems, Dragos arms industrial defenders around the world with the knowledge and tools to protect their systems as effectively and efficiently as possible. Founded by world-class industrial intelligence experts, Dragos has the industry’s largest team of ICS/OT practitioners who have been on the front lines of the world’s most significant industrial cyber-attacks. Diversity, Equity, and Inclusion are core values at Dragos, and we are passionate about building and sustaining an inclusive and equitable working environment for all. We know that every member of our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver solutions. Not only does a Diversity, Equity, and Inclusion focus enrich our environment and teams, but it is also critical to our success as we defend against adversaries all over the world. The broad range of ideas, experiences, and perspectives is critical to our success. Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment. #LI-NH1 #LI-REMOTEResponsibilities: schema['responsibilities']Qualifications: schema['qualifications']