Listing Description
JD –Sr Network Security Engineer (Azure Firewall/ Palo Alto)Work Location: Remote Work From HomeSkillset Required:Azure Firewall is must.Candidate should have experience working on Cloud Network security.Exposure of Palo Alto or AviatrixHands on experience on firewalls, switches, load balancers, intrusion detection systems, and web application firewallsExperience level: 4 to 14yrsJob Requirements:Resolve or escalate level-appropriate technical issues for customers in accordance with team playbook guidelines via phone and ticketingSecure, administer, and improve customer networks, including firewalls, switches, load balancers, intrusion detection systems, and web application firewallsDNS Management.Should have sound knowledge in Cloud native, Cloud native firewall, networking and infrastructure, n/w components of cloud architecture, cloud native load balancersTroubleshoot monitoring alerts and create tickets accordinglyEscalate support requests according to escalation proceduresPalo Alto Cloud firewall.Perform incident management identification, assist in managing and escalation.Ensure adherence to customer & SLA commitmentsMonitor ticket response times and take appropriate actions to ensure team response time targets are met
Collaborate with Account Managers and Business Development Consultants to build strong customer relationshipsCollaborate and share knowledge with other administrators on the support floorProvide Fanatical Experience to customers in all the aboveShould have good experience in Palo Alto, Aviatrix, Azure Firewall cloud networking and cloud architectureShould be Well Versed with networking technology like routing, VPN SetupShould be comfortable working with customers’ networking teamShould have fair experience in VMware, networking components in VMware environment
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
Listing Details
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- Telework: Not Provided