Principal Solution Architect (North America) - Dragos United States Bookmark Share Print 852 0 0

Listing Description

Our mission at Dragos is to protect the world’s most critical infrastructure from adversaries who wish to do it harm. We help defend industrial organizations that provide us with the necessities of modern civilization: running water, functioning electricity, and safe industrial working environments. 

The Principal Solution Architect (North America) provides a unique combination of extraordinary technical acumen and a relentless desire to help our customers tackle complex ICS / OT cybersecurity challenges. Reporting to the Director of Solution Architects, the Principal Solution Architect (North America) supports business across North America, the Federal sector, as well as some international businesses. This person helps set technical strategies for winning and retaining customers, provides front-line, hands-on support to help deliver technical wins, and advises our prospects and customers on their unique journey with Dragos.  

In conjunction with Sales Account Executives and Solution Architects, the Principal Solution Architect (North America) will be responsible for supporting in-person and remote product demonstrations, articulating the technical value of Dragos products and offerings, and executing highly complex technical win pursuits – activities that demand a tenacious, persistent, and highly competitive mindset. 

In addition to driving revenue and positioning customers for long-lasting success, the Principal Solution Architect is an internal advocate for the sales team – acting as a key partner to product management, engineering, R&D, and customer success teams. This individual understands the importance of humble collaboration and teamwork to achieve common goals and provides our internal partners with a front-line view of customer trends and feedback to continue to improve upon our industry-leading collection of solutions. 

Location: North America (USA/Canada)

Responsibilities:

• Participate in pre/post sales process to understand customer requirements, technical objectives, & environment
• Offer consultative recommendations to our customers/clients -for complete awareness of our best practices
• Perform customized/tailored product demonstrations
• Provide trade show/conference support
• Assist sales to select & design the correct solutions & identify future opportunities
• Articulate the value & differentiators of Dragos’ solutions & services
• Proof of Concept deployments, management & troubleshooting/support
• Respond to inbound product & services related queries such as requests for information, proposals, & statements of work
• Provide feedback & guidance to Product Management based on the sales organization, partner, internal & customer-generated feedback

Requirements:

• 5+ years experience in a pre-sales or consultative role 
• 7+ years experience in an information/cyber security role (practitioner backgrounds 
• Excellent social, verbal, and written communication skills. Ability to facilitate training and present complex analytical data to a variety of audiences 
• Strong presentation, relationship building, & negotiation skills 
• Networking experience: TCP/IP, OSI model, & Purdue model 
• Strong working knowledge with Linux CLI, Wireshark/Tshark, TCPdump, NiFi, ELK, Zeek/Bro, Snort, & Jupyterhub 
• Basic scripting skills in languages such as Python, Lua, etc. 
• Comfortable working in a fast-paced, high-growth startup environment that demands independence, acting with urgency, and strong critical thinking skills. 
• This position will require approximately 50% travel, mostly domestic with some international 

Even better if you...

• Have practical experience in a security operations center, investigating incidents, hunting for threats, analyzing malware, and defending critical infrastructure, whether in an IT or OT environment. 
• Have past ICS/OT Security Practitioner experience 
• Have experience in or knowledge of common ICS/OT Network topologies 

Compensation:

• OTE: $247,00
• OTE + Benefits + Equity = $322,500
• Comprehensive benefits plan (medical, dental, vision, disability, life insurance, 401K with match)
• Equity at Dragos is quickly growing and the total compensation under-represents the future growth and refresh program. This will be discussed on the first call with the Dragos recruiter.

Dragos is the Industrial Cybersecurity expert on a relentless mission to safeguard civilization.  In a world of rising cybersecurity threats, Dragos protects the most critical infrastructure – those that provide us with the tenets of modern civilization – from increasingly capable adversaries who wish to do it harm.  Devoted to codifying and sharing our in-depth industry knowledge of ICS/OT systems, Dragos arms industrial defenders around the world with the knowledge and tools to protect their systems as effectively and efficiently as possible.  Founded by world-class industrial intelligence experts, Dragos has the industry’s largest team of ICS/OT practitioners who have been on the front lines of the world’s most significant industrial cyber-attacks. 

Diversity, Equity, and Inclusion is a core value at Dragos, and we are passionate about building and sustaining an inclusive and equitable working environment for all.  We know that every member of our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver solutions.  Not only does a Diversity, Equity, and Inclusion focus enrich our environment and teams, but it is also critical in our success as we defend adversaries all over the world.  The broad range of ideas, experiences, and perspectives is critical to our success. 

Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws.