Listing Description
The Dragos Training Team strives to train and educate to better our customers, the workforce, and the public. There is a skilled workforce gap; we do not hoard talent but foster it at every opportunity. We train and educate our customers and their workforce to protect civilization.
We are seeking an enthusiastic and passionate Technical Trainer to help us deliver world-class training to our Dragos Platform customers. Our team is responsible for ensuring that new customers are fully trained in our technology and able to take full advantage of its capability. In this role, you will be responsible for the delivery and improvement of first-rate educational material in the fast-growing market of ICS/OT cybersecurity.
Location: Remote (USA)
This role includes travel up to 75%
Responsibilities:
- Train customers to use the Dragos Platform - either remotely or at customer sites
- Closely monitor, develop, and implement necessary training changes based on classroom observation and customer feedback
- Provide feedback and recommendations to continuously improve Dragos training class materials and delivery
- Work with the training team to update syllabi, slide decks, course materials, and student lab exercises
- Collaborate with Dragos employees across business units for continuous improvement on the Dragos Platform training class
- Discover new methods to integrate popular cybersecurity software and tools
Requirements:
- 3-5 years of experience working with customers to solve IT, OT, or cybersecurity challenges
- Experience working in a SOC environment is highly desired
- Flexibility and the ability to deliver a world-class customer service experience to audiences with a varied skillset
- Knowledge of cybersecurity tools and software
- Minimum of 3 years of experience delivering and developing technical training materials
- Knowledge of Industrial Control Systems and Operational Technology is a plus
Compensation:
- Base Salary: $85,000
- Base + Benefits + Equity = $140,000
- Comprehensive benefits plan (medical, dental, vision, disability, life insurance, 401K with match)
- Equity at Dragos is quickly growing and the total compensation under-represents the future growth and refresh program. This will be discussed on the first call with the Dragos recruiter.
Dragos is the Industrial Cybersecurity expert on a relentless mission to safeguard civilization. In a world of rising cybersecurity threats, Dragos protects the most critical infrastructure – those that provide us with the tenets of modern civilization – from increasingly capable adversaries who wish to do it harm. Devoted to codifying and sharing our in-depth industry knowledge of ICS/OT systems, Dragos arms industrial defenders around the world with the knowledge and tools to protect their systems as effectively and efficiently as possible. Founded by world-class industrial intelligence experts, Dragos has the industry’s largest team of ICS/OT practitioners who have been on the front lines of the world’s most significant industrial cyber-attacks.
Diversity, Equity, and Inclusion is a core value at Dragos, and we are passionate about building and sustaining an inclusive and equitable working environment for all. We know that every member of our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver solutions. Not only does a Diversity, Equity, and Inclusion focus enrich our environment and teams, but it is also critical in our success as we defend adversaries all over the world. The broad range of ideas, experiences, and perspectives is critical to our success.
Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws.
Listing Details
- Salary: $85000 - $850001
- Citizenship: Not Provided
- Incentives: Stock Options
- Education: Not Provided
- Travel: Over 75
- Telework: Full Telecommute